Privacy Policy

Effective Date: [1 January 2025]

Montagu Trails ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website: https://www.montagutrails.co.za/

1. Information We Collect

We may collect and process the following types of personal information:

Personal Information: Name, email address, phone number, and other details provided when booking a trail, signing up for newsletters, or contacting us.
Payment Information: When purchasing services, we may collect billing details, but payments are processed through secure third-party providers.
Technical Information: IP address, browser type, and other details collected through cookies and analytics tools.
Location Data: If you enable location services, we may collect your approximate location to enhance your website experience.

2. How We Use Your Information

We use your personal information for the following purposes:

To process bookings and payments.
To improve our website, services, and user experience.
To communicate with you regarding bookings, promotions, or important updates.
To comply with legal obligations and ensure security.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

Service Providers: Payment processors, IT service providers, or marketing platforms that help us operate our website.
Legal Compliance: Authorities if required by law or to protect our rights.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, loss, or misuse. However, no internet-based service is completely secure.

5. Your Rights

Under South African law (Protection of Personal Information Act – POPIA), you have the right to:

Request access to your personal data.
Request corrections to inaccurate or incomplete information.
Withdraw consent for marketing communications.
Request deletion of your personal data, subject to legal requirements.

6. Cookies and Tracking

We use cookies and analytics tools to improve our website’s functionality. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions or requests regarding your personal data, please get in touch with us at:

Montagu Trails
Email: montagutrails@gmail.com
Website: https://www.montagutrails.co.za/

By using our website, you agree to the terms of this Privacy Policy.